Shipping policy

Last Updated: July 17, 2026

Welcome to Smart Bazaar Kart. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined below.

Overview

Smart Bazaar Kart is an online shopping platform that delivers products across India through a network of trusted supplier partners. We strive to process and deliver every order as quickly and efficiently as possible while ensuring a smooth shopping experience.

Shipping Coverage

We currently ship only within India.

At this time, we do not offer international shipping.

If your delivery location is outside our serviceable areas, we reserve the right to cancel your order and issue a refund (for prepaid orders).

Order Processing Time

After your order is successfully placed and payment (or COD verification, where applicable) is completed:

Orders are generally processed within 1–3 business days.
Orders placed on Sundays or public holidays may be processed on the next business day.
Processing times may be extended during festivals, sales, promotional events, or due to high order volumes.

Order processing begins only after successful order confirmation.

Estimated Delivery Time

Once dispatched, delivery generally takes:

Metro Cities: 3–7 Business Days
Tier 2 & Tier 3 Cities: 4–8 Business Days
Remote Locations: 5–10 Business Days

These are estimated delivery timelines and are not guaranteed.

Actual delivery may vary depending on:

Customer location
Courier partner
Product availability
Weather conditions
Government restrictions
Public holidays
Natural disasters
Operational delays
Other unforeseen circumstances

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, Smart Bazaar Kart may offer:

Free Shipping
Promotional Shipping Discounts

Such offers may be changed or withdrawn without prior notice.

Order Confirmation

After placing an order, customers will receive an order confirmation through the registered email address or SMS.

The confirmation indicates that your order has been received for processing. It does not guarantee acceptance or immediate dispatch.

Order Dispatch

Once your order has been processed and handed over to logistics partner, you will receive shipment details and tracking information (where available).

Tracking updates depend on the courier partner and may take some time to appear after dispatch.

Cash on Delivery (COD) Orders

Cash on Delivery is available only for eligible products and serviceable PIN codes.

For security and fraud prevention, Smart Bazaar Kart reserves the right to:

Verify COD orders via phone call, SMS, WhatsApp, or email.
Cancel unverified COD orders.
Restrict COD availability for customers with repeated order refusals or failed deliveries.

Please ensure someone is available at the delivery address to receive the order and make the payment.

Multiple Shipments

If your order contains multiple products, they may be shipped separately depending on:

Supplier availability
Warehouse location
Courier partner
Product category

You may receive multiple packages at different times without additional shipping charges unless otherwise stated.

Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to reasons beyond our reasonable control, including but not limited to:

Heavy rainfall or severe weather
Floods, earthquakes, or natural disasters
Public holidays
Festivals
Government restrictions
Transportation disruptions
Supplier inventory issues
Courier operational delays
High seasonal demand

Smart Bazaar Kart shall not be liable for delays arising from such circumstances.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping details.

This includes:

Full Name
Mobile Number
Complete Address
Landmark (if applicable)
Correct PIN Code

Smart Bazaar Kart shall not be responsible for delivery failures caused by incorrect or incomplete shipping information.

Additional shipping charges may apply if an order needs to be reshipped.

Failed Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery cannot be completed because:

The customer is unavailable
The address is incorrect
The phone number is unreachable
The customer refuses the shipment

the shipment may be returned.

Returned orders may be cancelled or require additional shipping charges before reshipment.

Refused Deliveries

Customers are requested not to refuse deliveries without a valid reason.

Repeated refusal of Cash on Delivery orders may result in:

Restriction of COD services
Cancellation of future orders
Temporary or permanent suspension of the customer account

Delivery Inspection

Customers are advised to inspect the package upon delivery.

If you receive:

An incorrect product
Missing items

please contact our customer support lead form or email within 2 days of delivery with clear photographs or videos to help us review your request under our Return & Replacement Policy.

Unforeseen Circumstances (Force Majeure)

Smart Bazaar Kart shall not be held responsible for delays or failure to deliver orders due to circumstances beyond our reasonable control, including but not limited to: